You need to update Windows to the latest version to fix the issue. There might be some issue or bug in the Windows Update preventing the Open Shell from working. If not, go to the same path in the Registry editor, find the Start_ShowClassicMode file there and delete it. Restart your PC and see if the issue is fixed or not. Now, double click on the newly created DWORD file and set it value date to 0. Navigate to the following path in the Registry Editor Computer\HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced Press Win+R on your keyboard to open the Run box. To tweak registry settings to make Open Shell work, You just have to create a new DWORD file naming it EnableXamlStartMenu. You can also fix the Open Shell not working issue using the Registry Settings. Read: Fix Search Indexer High Disk or CPU usage 4] Tweak Registry Settings
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